Applications - KYC Guide and FAQs

KYC Email Templates
Mon, 1 May, 2023 at 5:41 PM
KYC Application Verification Process Master Guide
Application Process for: New account application Additional account request Sumsub recheck IMPORTANT: Make sure you use the latest version! ...
Thu, 30 May, 2024 at 4:03 PM
How to verify proof of identity (PoI)
Related Guides: Digital ID UAE ID - Online Verification Saudi Arabia Driver License - Online Verification  Acceptable ID/Documents by country ...
Mon, 8 Jan, 2024 at 5:27 PM
How to verify proof of address (PoA)
When verifying a proof of address document, you should look for several key pieces of information: Full Name: The name on the document should m...
Thu, 14 Dec, 2023 at 4:29 PM
Name Mismatch FAQ
Example #1: Surname missing For Indian IDs, if the surname is not included under the name field, it can still be accepted provided their family name is th...
Thu, 13 Jun, 2024 at 8:47 PM
Address Mismatch FAQ
Example #1: Incomplete/Partial Address The address differs slightly between the Hub profile from the address section on the POA document. However, th...
Wed, 24 May, 2023 at 1:52 PM
When should I apply manual ID/Document verification?
When a red sum sub warning is flagged on the client’s application inside Fusion Hub - that is low risk (i.e., Graphics editing software, bad photo/POI/POR, ...
Mon, 22 May, 2023 at 1:48 PM
Acceptable ID/Documents by country
Below is a list of acceptable documents by country. Please bear in mind that this is meant to serve as a guide, and it doesn't include all possible vali...
Tue, 18 Jul, 2023 at 7:32 PM
Passport Signatures - when is it required?
All passports require the signature of their bearer for it to be valid travel document. The signature is usually printed onto the passport itself for most c...
Mon, 22 May, 2023 at 3:07 PM
Blocked Country List
Fusion Markets is not able to take clients from the following countries or its territories listed below. When reviewing client applications, double chec...
Fri, 1 Dec, 2023 at 1:35 PM