Applications - KYC Guide and FAQs
2nd Selfie Link needed: For cases when funding requires a selfie for withdrawal concerns or KYC-related concerns but the client has already complete...
Mon, 3 Jun, 2024 at 10:59 PM
Sharing this tip from Michelle when reviewing POAs through PDF. Click on the 3 dots in the upper right corner of the document and untick the "Annotat...
Mon, 3 Jun, 2024 at 11:00 PM
Process for KYC team only: Log in to your Sumsub portal and go to the client's profile. Click the pencil icon at the upper right to change the...
Tue, 13 Aug, 2024 at 1:02 PM
KYC UPDATE: PO Box vs. Residential Addresses If you are uncertain if it is a PO Box, we may search for the address in Google maps. How to Tell if it i...
Thu, 13 Jun, 2024 at 8:51 PM
For Indonesia and Malaysia NIK cards - if the ID's DOB is unclear, you may refer to the ID number instead. Please see the format below: Indonesian...
Wed, 19 Jun, 2024 at 10:43 PM
Australian Citizenship Certificate can be accepted as 2nd POI - confirmed with DJ. Sample Doc: Can be verified by Full Name and DOB
Tue, 25 Jun, 2024 at 3:28 PM
KYC: Reference for Islamic Hijiri Calendar Years convertion: https://hijri.habibur.com/year/
Mon, 8 Jul, 2024 at 3:01 PM
How to Create New UBO in Sumsub Step 1: Add the UBOs as Individuals / Director like below. FN, LN and please note, it requires an email. Just use th...
Mon, 8 Jul, 2024 at 3:23 PM
KYC Update: Selfie Verification Request for account details changes (July 11, 2024) Details to Change: What to do? Incorrect SQ? Phone Numbe...
Wed, 14 Aug, 2024 at 3:03 PM