Applications - KYC Guide and FAQs

Singapore IDs
Singapore Employment Pass ID is valid. This is issued by Singapore’s Ministry of Manpower (MOM). All foreigners who intend to work in Singapore must have a ...
Tue, 9 Apr, 2024 at 4:01 PM
Virtual Mailboxes
Unfortunately, as per our KYC policy, we are unable to accept virtual mailboxes. To verify your address, we need a valid Proof Of Address document that cont...
Thu, 21 Mar, 2024 at 4:47 PM
Summary of Compliance Updates - Quizzes
See the summary of recent compliance-related updates. These updates were implemented on the Hub on 5 March 2024.     Changes Attempts allowed befor...
Thu, 2 May, 2024 at 10:13 PM
KYC update 8/4/2024 - KYC Master Guide
KYC updates – please be aware:   [CS] Additional Account Requests – Process update: Please approve all pending additional apps if there are no issues wit...
Mon, 8 Apr, 2024 at 5:55 PM
South Korean Residence Card - Validity Period
Residence Card: Issued to foreigners who intend to stay in the Republic of Korea for more than 90 days from the date of entry and have completed resident ...
Wed, 10 Apr, 2024 at 2:57 PM
Australia ID - Working with Children Check
Working with Children Check in Australia This is a government-issued card. Can be verified by name and expiry date Need at least another government is...
Wed, 10 Apr, 2024 at 5:10 PM
List of main Government ID per Country
Yes, we definitely accept your passport. For the National ID card, if it contains your address, yes, we will accept it. If there's no address, you can ...
Sat, 7 Sep, 2024 at 7:56 PM
KYC
KYC means Know Your Customer and sometimes Know Your Client. KYC or KYC check is the mandatory process of identifying and verifying the client's identit...
Wed, 1 Mar, 2023 at 5:09 PM
Application Verification - Additional Documents Query
Please use the template below for clients that are having issues/are hesitant of submitting other documents for application verification:  Hi XXX, We u...
Thu, 2 Mar, 2023 at 5:24 PM
LIST OF IDS ACCEPTED PER COUNTRY
** Note: See the attached file. Please disregard blocked countries
Mon, 27 Mar, 2023 at 5:25 PM