See the summary of recent compliance-related updates. These updates were implemented on the Hub on 5 March 2024.
| Changes | Attempts allowed before locked out | Cooldown period | Pass requirement: |
Retail Quiz | Updated questions. Logic remains the same | 2 | User locked out of the quiz for 14 calendar days until the quiz is enabled for another try (this is automatic). | 80% |
Pro Quiz | New questions. Each attempt will randomly draw 10 questions from a question bank making each attempt unique. | 2 | Max attempt of 2. Client will only be offered a 3rd attempt under exceptional circumstances after been manually reviewed and approved by Ops/Compliance. Minimum cooldown period 10 days. | 90% |
AML Quiz | New quiz for the purpose of identifying source of funding. This quiz appears after the clients successfully deposits for the 1st time or attempts to withdraw for the first time. | N/A | N/A | N/A |
TMD Quiz | New quiz for ASIC retail clients and Pro clients. | 1 | N/A – only 1 attempt allowed. No exceptions. If they fail, their account status will be ‘blocked’. They can still upgrade to pro if they meet the requirements. | 100% |
TMD QUIZ
changes to TMD quiz has been implemented - the questions have reduced from 4 to 3, with updated wording and responses. Everything else remains the same.
Reminder: If the client fails TMD, we will not accept them (regardless of account/client type)
AML Quiz
The AML quiz is not one the client can pass/fail, it is simply completed or not completed.
Quality of Life Hub Changes:
- Quizzes Tab
All quiz attempts and user response/score are summarised in the new tab ‘Quizzes’. Click on ‘Show Details’ to see details of each question and the response the user selected.
Pro applicants are prompted to upload evidence of related experience or knowledge during their application process. These documents can be viewed in the Upload Documents section under the same tab in Quizzes.
Additionally, Pro applications that have uploaded ‘evidence’ will showup in a separate tab under ID Verification for better workflow management.
for Pro apps - if we request further info or whatever, please leave a comment on the hub so that David and Phil can check the status whenever required:
