Templates
(edit accordingly) Hi XXXX, Thank you for your email. We would like to provide you with additional information to assure you of the safety of your fund...
Tue, 5 Sep, 2023 at 3:48 AM
Dear (client name): The identification and/or supporting documentation you provided have been flagged as fraudulent/forgery by our verification checks...
Fri, 10 Mar, 2023 at 3:29 PM
Please be very careful when responding to queries around current events, the below has been adjusted to a more generic response in red with the original an ...
Fri, 19 Jul, 2024 at 4:27 PM
(edit accordingly) Hi xxx, I hope you're well. We are contacting you as documents from your initial account submission did not pass our ...
Wed, 22 Mar, 2023 at 4:51 PM
"Thank you for sending your request. Your withdrawal request has unfortunately been declined as the account name field doesn't seem to match...
Thu, 13 Apr, 2023 at 3:45 PM
Hi XXX Hope you are well. This is to inform you that trading account XXXX has been reactivated. Please be advised that inactive accounts will be re...
Tue, 18 Apr, 2023 at 4:47 PM
Hi XXX, Thank you for signing up for the Sponsored MT4 VPS. Please be aware that you will receive an email within 3-5 hours from the time you hav...
Tue, 18 Apr, 2023 at 8:49 PM
**OLD ISSUE, if raised forward to ops If any clients contact you requesting a comment (or competitors posing as clients) please save and use this cann...
Fri, 19 Jul, 2024 at 5:18 PM
(edit accordingly) Hi <First Name>, Thank you for reaching out with your inquiry. As you may know, on the first Friday of each month at 15:3...
Fri, 4 Aug, 2023 at 5:35 PM
Hi XXX, We understand that you are reaching out regarding admin fees charged to our swap free accounts. You can read further information regarding these...
Fri, 19 Jul, 2024 at 5:22 PM