**OLD ISSUE, if raised forward to ops 

If any clients contact you requesting a comment (or competitors posing as clients) please save and use this canned response., 

 

"Thanks for bringing this to our attention. We think it is important to highlight that this former advisor was not an employee of Fusion Markets nor related to any of the FX and CFD businesses in which we operate. Fusion Markets works with Gleneagle and utilises some of its financial services licences, but the businesses are entirely separate and independent from one another. For example, all of Fusion's Australian-based staff is located in Melbourne, whereas Gleneagle operates from Sydney. While we were, of course, disappointed to see that this advisor had committed these actions in the Australian equity market and believe in the importance of market integrity, it's worth mentioning that while the advisor in question is banned, there were no fines, undertakings or disciplinary action taken against Gleneagle itself for the actions of one individual. This action will have no repercussions on Fusion's business or the way in which we operate." 

 

Note: 

Anything they ask further, please say, "Unfortunately, I can't provide any more information on this. If you like, I can pass your information on to our leadership team, who would be happy to speak to you regarding the matter".