Templates
Hi XXX, Apologies, but we cannot offer you a swap-free account type as you have a C-trader account. Just to let you know, the swap-free account type...
Mon, 21 Aug, 2023 at 4:17 PM
Hi XXX, Thank you for your recent withdrawal request. At Fusion Markets we follow the matching process for PayPal payments. This means...
Fri, 19 Jul, 2024 at 5:23 PM
(Edit accordingly) Hi XXX, We have received your additional account application and it has been approved. However, please be advised that you ...
Fri, 19 Jul, 2024 at 6:25 PM
Dear XXX, Thank you for your email. We would like to provide you with additional information to assure you of the safety of your funds and which entity ...
Mon, 25 Dec, 2023 at 10:53 PM
Hi XXX, Thank you for contacting Fusion Markets. Upon checking, it appears that you have failed the TMD quiz. Unfortunately, we are unable to verify you...
Mon, 24 Jun, 2024 at 4:07 PM
Please include the following when sending a request to OPS Username: E-Mail: Hub Link : if client - Answered SQ if client - agreed with T&...
Wed, 24 Jul, 2024 at 2:25 PM
Thank you for reaching out with your query regarding the recent changes to our margin calculation. Following the new regulatory guidelines from the ASIC...
Fri, 9 Aug, 2024 at 3:24 PM
"Hi xxx, Thank you for reaching out. We sincerely apologize for the confusion. You may disregard the phone number on the "Edit Billi...
Tue, 13 Aug, 2024 at 4:20 PM
1. Scenario - When client reached out about not receiving withdrawal emails Immediate Action – Send the (1.1) Initial Response to the client and rais...
Fri, 13 Sep, 2024 at 4:40 PM