FM cTrader

cTrader Account Email Address: Request to change
We can change the client's email address on their individual ctrader accounts. However, we are unable to change the email address linked to the...
Tue, 5 Dec, 2023 at 6:06 PM
Connecting cTrader account to MyFXBook Account:
This can be done through the MyFXBook website by default, without Fusion Markets needing to make any changes. This should be under Portfolio > Add Accou...
Mon, 11 Dec, 2023 at 8:08 PM
Can you have multiple cTrader platform?
cTrader Installation   Q: Can clients use two Ctrader Platforms when logging in to different accounts at the same time?   A: It is possible to log int...
Fri, 5 Jan, 2024 at 7:09 PM
cTrader vs MT5 Hedge Positions
cTrader and MT5 use different approaches for hedged positions. On the cTrader platform, when a position is perfectly hedged (meaning the symbol is both boug...
Fri, 26 Jan, 2024 at 10:18 PM
MT5 tick data for cTrader
Since Ctrader was launched in August last year, there will be more tick data available on MT5 (which was launched long before). However, due to the size of ...
Wed, 31 Jan, 2024 at 5:08 PM
CTrader Mobile App
To send a troubleshooting report, you simply tap the Logo icon 7 times on the screen while in the mobile app.  Thanks.
Wed, 31 Jan, 2024 at 11:04 PM
Does cTrader offers API?
C-trader has built in API connectivity for clients. The c-Trader FIX API provides an interface for traders, brokers, and institutions to connect their sys...
Thu, 24 Aug, 2023 at 9:04 PM
cTrader non-expiry demo account request
We are not currently offering non-expiry demo account on cTrader
Thu, 24 Aug, 2023 at 9:06 PM
How To remove cTrader margin call email notifications:
To remove cTrader margin call email notifications: For cTrader Web or Desktop: Log In: Open cTrader and log in. Settings: Click your profile icon (top-r...
Tue, 25 Jun, 2024 at 6:26 PM
Not Receiving cTrader Reset Password
The reason client is unable to receive password reset emails from c-trader is because they are using a private Apple ID. Step 1 Ask the client to click th...
Thu, 27 Jun, 2024 at 6:08 PM