MT4/MT5

Invalid Account Error
Why do I get the message “invalid account”? This is perhaps the most common login issue on the MT4 platform.     Some possible solutions are:    ...
Wed, 10 Apr, 2024 at 3:41 PM
What does the error “Not Enough Money” mean?
First Answer:   This error message means that you, unfortunately, have insufficient funds to open the requested trade.   You will need to make sur...
Fri, 24 Nov, 2023 at 5:54 PM
What does “Trade Context is busy” mean?
This issue generally occurs if the platform has received an order already and has not been executed yet or the trading server hasn’t received it due to conn...
Wed, 10 Aug, 2022 at 9:59 PM
What is the time zone shown in the MT4 Terminal?
The Fusion Markets platform currently operates using ‘New York Close’ charts, which is GMT+3
Mon, 11 Mar, 2024 at 7:07 PM
Why is the time zone on MT4 using GMT+3?
Fusion Markets uses GMT+3 as it corresponds with 5 pm EST in New York, the typical conclusion of the trading day in the currency market. This is because the...
Mon, 11 Mar, 2024 at 7:07 PM
I only see a small number of currency pairs and products. How do I see all products in MT4?
To view all of Fusion’s products, please right-click on a product within the ‘market watch’ window and select ‘show all’. This will then allow all products ...
Wed, 10 Aug, 2022 at 10:16 PM
Why are the prices on my platform not changing?
  If the prices on your MT4 Terminal aren’t moving and it’s not the weekend when the market is closed, then please check your connection.    In th...
Wed, 10 Aug, 2022 at 10:18 PM
How do I know what version or ‘build’ of the platform I have?
If you have the platform open, in the top menu select ‘help’ from the toolbar, then click ‘About’ and your build number and most recent date of the update w...
Wed, 10 Aug, 2022 at 10:20 PM
What are the offline charts on MT4? How can I use them?
Within the MT4 platform, an offline chart lets you continue to refer to a chart (e.g. for research or analysis) without any updates taking place. You need...
Wed, 10 Aug, 2022 at 10:21 PM
How do I install an Expert Advisor?
If you’d like to take advantage of an Expert Advisor for automated or algorithmic trading, follow these steps:  Open Fusion Markets’ MT4 platform ...
Wed, 10 Aug, 2022 at 10:22 PM