Updates

Fusion 5yr Anniversary Rebate
As part of the celebration for Fusion's 5 yr anniversary, we are giving back 10% of all commissions on May 31st (this will be given as a rebate in their...
Mon, 13 May, 2024 at 5:02 PM
CLIENT REQUESTING FOR EMAIL ADDRESS CHANGE - Not applicable
CLIENT REQUESTING FOR EMAIL ADDRESS CHANGE - WE CAN NO LONGER CHANGE EMAIL ADDRESS FOR NOW >please raise to Ops and cc Amal if client wish to change t...
Thu, 15 Aug, 2024 at 3:58 PM
Clients from Spain
From Thursday this week, Fusion Markets will no longer be onboarding clients from Spain. That means Spain is to be treated the same you would treat North K...
Fri, 21 Jun, 2024 at 4:24 PM
[ACTION REQUIRED] Please confirm your verification email
Deployed 'Confirm Email' for Login As part of improving security around our login process, you may have noticed we deployed CAPTCHA f...
Tue, 25 Jun, 2024 at 2:35 PM
Why enabling Multi-Factor Authentication (MFA) important?
Why is MFA Important? **1. Enhanced Security: MFA adds an extra layer of protection beyond just a username and password. By requiring a second form of veri...
Mon, 24 Jun, 2024 at 12:36 PM
Tradingview Mobile Apps Now Available
Fusion Markets is now supported on the TradingView mobile apps (more info here: https://www.tradingview.com/mobile/)   We are just in the process of add...
Wed, 26 Jun, 2024 at 12:49 PM
Do not send ECP links to clients - Update 1st July 2024
Do not send ECP links to clients   Please do not send ECP links to clients. Instead, send the client's details to Graham and Xavier. They will immed...
Mon, 1 Jul, 2024 at 10:09 PM
Fusion Markets Brand clicks in Google
Reminder/heads up to please be mindful of paid ads when looking for Fusion website in Google. We're seeing high levels of spend in Brand terms coming fr...
Fri, 5 Jul, 2024 at 2:20 PM
Email Change Request
Be aware that you do not need to reach out to Ops for confirmation on account info updates such as emails. As long as the client has answered their SQ and p...
Mon, 8 Jul, 2024 at 2:32 PM
Freshdesk Access - OPS, Marketing and Funding team
Please note that the Funding, Marketing and OPS team does not have access to Freshdesk and as such, referring to a ticket number is not useful for them, ...
Mon, 8 Jul, 2024 at 2:59 PM