Deposits

Are my funds guaranteed when I deposit with you?
Funds that are deposited into our segregated trust account are not technically guaranteed under Australian law. However, the regulator has put in place rule...
Thu, 11 Aug, 2022 at 10:47 PM
Declined Deposit Reasons
Time Out Error Time out Error can happen for several reasons, it could be an internet traffic issues or payment gateway server or credit card pro...
Mon, 27 May, 2024 at 5:26 PM
Conversion via deposit page
When you make a deposit and a conversion has taken place, the rate used will come from the payment provider used. These often have markups on them as deter...
Fri, 19 Jul, 2024 at 5:27 PM
Deposit FAQs
How can I fund my account? You can fund your account using a variety of methods without paying any fees within the Fusion Hub. Just click on ‘payment...
Fri, 19 Jul, 2024 at 5:32 PM
Manual Deposit Guide (Praxis)
Most of the time, manual allocation on Praxis are only for Crypto deposits, or Perfect Money (only if advised by the funding team to allocate manually via p...
Tue, 4 Jun, 2024 at 4:39 PM
How to Fund via XPay
STEP 1 – Select ‘Xpay’ as your deposit method and enter your desired amount in JPY STEP 2 – User will be brought to a new screen where they must enter thei...
Tue, 28 May, 2024 at 4:55 PM
How To Fund Via VNPay
How To Fund Via VNPay    New payment method for clients in Vietnam. It is a bank transfer method similar to the others like the Doitnow solutio...
Mon, 8 Aug, 2022 at 8:52 PM
How to fund via Online Naira - Not Available
For all clients that come from any country within Africa New Payment method enabled to all clients that come from any country within Africa to see a new p...
Fri, 19 Jul, 2024 at 6:22 PM
PayOP – only on deposits - Not Available
Please be aware that a new funding method called "PayOp" will now be visible in some client hubs. This is a payment method that can be used by cl...
Fri, 19 Jul, 2024 at 6:21 PM
Poli Deposit Query: Westpac Users - Not Available
Westpac Banking Corporation recently made a decision to prohibit transactions to merchants operating under some categories, including Bitcoin, Online Gaming...
Fri, 19 Jul, 2024 at 5:40 PM