Payments and Withdrawals
Changes to Credit Cards Withdrawals Hi Team, please note that card withdrawals for UK and Australia clients has been already removed. This will mean t...
Thu, 25 Apr, 2024 at 3:56 PM
Please be advised that we will be removing card withdrawals from all countries except for Singapore and Canada on the 4th of June. As such, there may be so...
Mon, 20 May, 2024 at 9:52 PM
Credit Card Withdrawal Removals. We are phasing out credit card withdrawals. They can still deposit with credit card, but withdrawals will be removed. ...
Mon, 13 May, 2024 at 4:59 PM
We offer the ability for our clients in Southeast Asia to send funds via a local bank transfer in the following countries and currencies; Malaysia (MYR), I...
Tue, 21 May, 2024 at 9:45 PM
Cancelled Card Process If the client claims that he has no access to the card either cancelled/blocked or changed. We’ll need to send the below emai...
Mon, 27 May, 2024 at 7:27 PM
We have made some more improvements to the bank wire process. I'll detail these below for you so that you can start using/are aware of the new fe...
Wed, 5 Jun, 2024 at 1:26 PM
TransferWise is an online money transfer service. With remitters like TransferWise it first goes to the AU bank account then it needs to wait a d...
Tue, 28 May, 2024 at 2:46 PM
For context - The reason user sees “Not Found” page is that the user is not logged in the HUB within the opened browser’s session (i.e. same browse...
Wed, 5 Jun, 2024 at 3:00 PM
Please always seek approval from the Funding team first before cancelling regardless of the time it was requested. If they're offline, please send it vi...
Mon, 15 Jul, 2024 at 9:28 PM
If a client wants to get their bank wire withdrawal receipts and the withdrawal was processed by Gleneagle cash team, please email them (Gleneagle cash team...
Tue, 23 Jul, 2024 at 4:10 PM