General FAQs

How are trades internally netted
When a trader places an order to buy or sell a currency pair, they do so at a specific price. However, due to the volatile and rapidly changing nature of th...
Tue, 28 May, 2024 at 3:27 PM
Complaints Handling
  If a client wants to file a formal complaint. Please refer them to the website and fill out the form or direct them at complaints@fusionmarkets.com   ...
Tue, 30 Jul, 2024 at 10:15 PM
Broker Inquiry
1. How many traders does Fusion Markets have ( estimated) ?  We do not have available public data regarding this.  2. How may estimated number o...
Fri, 19 Jul, 2024 at 4:16 PM
Off quotes error
This is a rare message that appears if there have been no new prices for some time or the last price available could no longer be treated as the current mar...
Wed, 29 May, 2024 at 9:05 PM
Does Fusion have restriction about news?
Fusion markets do not typically restrict trading during news events; however if circumstances are deemed necessary by our operations team they may intervene...
Fri, 19 Jul, 2024 at 4:17 PM
Email Notifications Guide
Withdrawal Request Received Once the email was received, tag under your name and move it to the Withdrawal folder. Check if Bank Wire  Identify if for a...
Wed, 12 Jun, 2024 at 1:14 PM
Why use Google Authenticator
We use Google authenticator for several reasons: Security: Strong Protection: Google uses advanced security measures to keep your data safe. Two-Fact...
Tue, 25 Jun, 2024 at 10:01 AM
Email Relationship between FM and GE
Usually when a client does ask for a letter, we can send them through a non-signed document that highlights the relationship, it is good to go through DJ...
Fri, 28 Jun, 2024 at 4:58 PM
Balance Sheet
Can you guys provide your balance sheet updated info just for information purposes please? Please advise the client that we are not able to provide Fusi...
Thu, 4 Jul, 2024 at 9:46 AM
Do you offer Autochartist?
Unfortunately, we do not offer Autochartist.
Tue, 23 Jul, 2024 at 7:25 PM