- Update Your MT5 Terminal:
- Ensure that you are using the latest version of the MT5 terminal. You can download and install the most recent version from our Fusion Markets website.
- Ensure that you are using the latest version of the MT5 terminal. You can download and install the most recent version from our Fusion Markets website.
- Verify Server Configuration:
- Confirm that the server you are connecting to is configured to accept connections from your specific MT5 version. Check if any recent updates or patches have been applied on the server side.
- Confirm that the server you are connecting to is configured to accept connections from your specific MT5 version. Check if any recent updates or patches have been applied on the server side.
- Review Server Address:
- Double-check that you are using the correct server address. If there are multiple servers available, make sure you are connecting to the right one.
- Double-check that you are using the correct server address. If there are multiple servers available, make sure you are connecting to the right one.
- Reinstall MT4 with a Fresh Data Folder:
- Uninstall MT5, delete the entire MT5 data folder, and perform a clean reinstall. This ensures that any corrupted configuration files are eliminated.
- Uninstall MT5, delete the entire MT5 data folder, and perform a clean reinstall. This ensures that any corrupted configuration files are eliminated.
- Test on Another Computer:
- If possible, try installing and running MT5 on a different computer to determine if the issue is specific to your system.
MT4/MT5 Frozen Platform Basic Troubleshooting Print
Modified on: Thu, 25 Jul, 2024 at 2:23 PM
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