KYC is the verification solution from Sumsub for verifying client identity and address.
1. Locating KYC applications
All KYC applications can be located in Sumsub > Applicants > Individuals
2. Summary Tab
There is a summary tab at the very top - which displays what verification is applied to this profile and its verification status:
- Yellow = Pending (still processing)
- Green = Verified
- Red = Rejected
3. Personal Info
Client details will be displayed here.
Check to ensure that it matches the ID documents (from Hub, or in Step 4).
4. ID Documents
e.ID documents uploaded by the client will be listed here. You can click on the document to enlarge it.
To download the file - click on the hyperlinked file name (blue text) as per example below.
Check the documents to ensure it is authentic.
Remember:
- Yellow = Pending (still processing)
- Green = Verified
- Red = Rejected
Example of rejected verification outcome.
Example of approved verification outcome.
5. Check Watchlist
This box checks for AML/PEP/Adverse media/sanctions etc.
If there is any matches 'potential match' or 'true positive' - escalate to KYC team.
