About Fusion

Are you guys STP/ECN or Market Makers?
Generally, we consider terms like ECN/STP to be industry buzzwords that don't align with what the client is asking for. In Australia for example, all...
Tue, 7 Mar, 2023 at 4:47 PM
Are you a White Label broker?
We run all of our technology in-house.      Everything from our website to the client hub (with exclusive features like Fusion+, trading calculators)...
Thu, 18 Aug, 2022 at 2:51 PM
Why don’t you offer negative balance protection?
Unfortunately, in the underlying forex markets, there is no such thing as negative balance protection. When the market ‘gaps’ down (often due to market clos...
Wed, 10 Aug, 2022 at 10:34 PM
I'd like to know where your servers are located. Are they Equinix NY4?
Our trading servers themselves are hosted in Equinix NY4. We also have access points to those servers which may sit outside of Equinix, but are still within...
Thu, 11 Aug, 2022 at 3:45 PM
I am a client, and I am comparing you with AxiTrader... What's the reason I should choose fusion!
Our mission is to have the lowest trading costs in the industry, offer fee-free funding, expert support and world-class technology to help you succeed in t...
Wed, 10 Aug, 2022 at 9:53 PM
Can I have someone manage my money?
Through our partners, Fusion allows managed accounts. However, for various reasons, we cannot recommend any particular company or trader and advise you to d...
Sat, 10 Jul, 2021 at 12:31 AM
Do you offer negative balance protection?
If you are a "Retail" client with 1:30 leverage with our ASIC entity, then yes. However, If you are a Fusion Pro or Fusion VFSC Client: No, we do ...
Fri, 24 Nov, 2023 at 5:52 PM
What are your support hours? Are you available on weekends?
With our 24/7 support, you can reach us via phone, email or live chat on any day at any hour. This gets us one step closer to making your trading experience...
Wed, 27 Sep, 2023 at 2:49 PM
INSOLVENCY/BANKRUPTCY
Your funds are secured with us in a segregated trust account with the National Austalia Bank, one of the world's largest bank by market capitalisation....
Fri, 12 Aug, 2022 at 6:42 PM
Do you offer managed accounts?
Thank you for reaching Fusion markets. Are you asking if you want to become a money manager or asking if we can recommend a money manager?      Yes, ...
Mon, 15 Aug, 2022 at 9:54 PM