The column format on the statement generated is dependent on the column format set on your cTrader during the generation process.
If the client contacts us and expresses their desire to have specific details displayed on their statement, please verify if these details are available on the cTrader platform. If they are, kindly advise them to customize the columns before generating the statement.
To check: Log in to cTrader > go to History Tab > Right-click to any of the column sections and choose the details you want to add and then generate.
History Tab
RIGHT CLICK on any of the column section
Choose the details you want to add
Set the PERIOD
Then GENERATE the statement.