Pro Account Process ( New AML, TMD and Restructure of quiz project.)

  

Changes in the process

 

Clients can upload PRO documents through the portal now so no need to ask them via email.

When you click upgrade to pro you will be taken to the PRO quiz, the you sign the acknowledgement form and the evidence upload portal. 

 

Once a user uploads the document, an email notification will be sent that the client uploaded documents. Then from here, then the team can check and upgrade the client to PRO.

 

 

There is a new tab in the Admin hub where you will see the quiz attempts and the PRO uploaded documents. 

 

 

image

 

You will receive notifications when they sign acknowledgement and upload evidence as well.

You technically don't need to send it to ops since ops can access them directly through the hub but in the mean time, please send them an FYI.






Initially, we send emails to the client to update them that they need to submit additional details to qualify, but since we already updated the hub to reflect quizzes, we are not sending the email below anymore.




Trading with Global Prime like a Pro Email Template - PRO ACCOUNT


the Please note that below template is now only applicable in GP. 


Subject: Trading with Global Prime like a Pro

Body:
Dear (client name),

 

Thank you for choosing Global Prime as your trusted trading partner.

 

We have received your application for our Pro trading account. To finalize your registration, we will need some additional details to confirm your eligibility:

 

If you qualify via trading experience, please provide:

 

Trading statements showcasing that you have executed at least:

  1. 20 trades per quarter; and 
  2. Notional volume of $1,000,000 AUD per quarter

In 4 quarters within the last 2 years. This can be demonstrated from your Global Prime account, another provider, or a combination of both.

Only official trading statements are accepted; this should display your name, broker, trade currency, volume and/or notional value.

 

If you qualify via relevant work experience, please provide:

  • Employer name:
  • Position Held:
  • Employment Period:
  • Description of job responsibilities (i.e., how they relate to leverage trading CFDs).
  • Your most recent payslip
  • Any other relevant documentation.

We will promptly review your application once the requested documents have been received. Should you have further concerns, please don't hesitate to reach out 24 hours a day. We're just an email, live chat, or phone call away.