Template Title: KYC – Address mismatch
Subject: Wait a minute! Your address is different to your application
Body:
Thank you for applying to Fusion Markets. We have noticed the address is different with the document you provided and your application, and we want to make sure everything is accurate and up to date.
· If you have recently changed your address and the one on the document is correct, no worries! Let us know via email or live chat, and we will update your profile for you.
· If your address hasn’t changed, please upload a new document that shows the same address as the one on your account application.
· Or alternatively, you could upload another (second) ID to complete our verification process.
Ready to continue your verification journey? Head over to: https://fusionmarkets.com/hub/en/profile/verification
Unsure about what to upload? Our FAQ and Help section have got you covered: https://fusionmarkets.com/au/About-us/ID-documentation
Once you’ve uploaded the new documents online or this email, we’ll promptly review your application. Should you have further concerns, please don't hesitate to reach out 24 hours a day. We're just an email, live chat or phone call away.