Template Title: KYC – ID blurry
Subject: Oh no, you’ve uploaded a blurry document. Can we try that again?
Body:
Thank you for applying to join Fusion Markets. We have received your application and can’t wait for you to get started. However, we require some more info from you to finalise your account, more specifically:
· You’ve uploaded a blurry ID document – Unfortunately, we can’t read the details on your ID. Kindly upload a clearer image or PDF so we can approve your account.
Ready to continue your verification journey? Head over to: https://fusionmarkets.com/hub/en/profile/verification
Unsure about what to upload? Our FAQ and Help section have got you covered: https://fusionmarkets.com/au/About-us/ID-documentation
Once you’ve uploaded the new documents online or this email, we’ll promptly review your application. Should you have further concerns, please don’t hesitate to reach out 24 hours a day. We’re just an email, live chat or phone call away.