Template Title: KYC – ID is edited
Subject: Your ID appears to have been edited. Let’s try again!
Body:
Thank you for applying with Fusion Markets. We have received your application and can’t wait for you to get started. However, we require some more info from you to finalise your account, more specifically:
· It looks like your ID document has been edited – kindly upload a clear image or PDF without any editing or objects blocking key information
Why does this matter?
By using edited images, it becomes difficult to determine if the document is genuine as it can potentially compromise the security of your account and identity. We take security very seriously and we have strict
policies in place to protect our customers’ information. We appreciate your cooperation in helping us achieve this goal.
Ready to continue your verification journey? Head over to: https://fusionmarkets.com/hub/en/profile/verification
Unsure about what to upload? Our FAQ and Help section has got you covered: https://fusionmarkets.com/au/About-us/ID-documentation
Once you’ve uploaded the new documents online or this email, we’ll promptly review your application. Should you have further concerns, please don’t hesitate to reach out 24 hours a day. We’re just an email, live chat or phone call away.