What do I need to do? 

When you receive the email below with a VPS confirmation email 


 


 if the user has selected MT4, you will need to go to User Management, VPS Users then select "Generate VPS".  

 


This will then trigger an email to go to the VPS Provider of MT4, and they will then send the user an email letting them know the details for the VPS. 
 

The status will stay as Pending for a few hours until it is setup and activated with the provider. 
 
Some key points to remember: 

  • Do NOT need to select the "sponsored meta trader virtual hosting" button on the MT4 manager as you do with MT5. 

  • This remote desktop can be accessed by Mac or Linux users as well 

*One other thing on the VPS side of things is the timeframe in the email is 3-5 hours 

*Additionally, if the client does not get the email within the time period or if they have any questions about the VPS service they can email support@newyorkcityservers.com. That way the inquiries regarding the VPSs will be sent directly to NYC as we are just paying for the VPS, we do not operate it for them. 


Note: the 20 lot criteria is for all the client's live accounts