Fusion Markets invests large amounts into our trading infrastructure and its stability.  

 

However, as with any technology, there is always the possibility of system errors or failures with internet connections.  

 

We recommend that all traders have a back-up plan with their trading, such as installing the mobile or tablet app or installing the platform on another computer with a separate internet connection.   

 

If the trading platform loses connection as a result of Fusion Markets or its technology providers and you wish to trade, please contact us immediately. We will request some information from you and will do our best to honour the prices at the time when the system connection is restored.