Thank you for your email.
If you have templates, profiles, experts, or custom indicators saved and you need to back them up before reinstalling, please follow these steps:
Step 1: Navigate to “File” in the upper left-hand corner and then select "Open Data Folder"
Step 2: Copy the “profiles” and the “templates” folders to your desktop.
- This can be achieved by right-clicking on the folder, pressing “Copy”, then right-clicking on the desktop and pressing “Paste.”
- This needs to be done for every folder that you want to backup
Step 3: The “Indicators” and “Experts” folder are located inside the folder called "MQL4" Double-click on the folder to open it
- Follow the steps from Step 2 to copy the “Indicators” and “Experts” folder to your desktop.
Once you have copied all the folders that you need to back up to the desktop, you can uninstall the software; your files will be backed up.
To restore indicators, experts, profiles, & templates that have been backed up into your new MT4, please follow these steps:
Step 1: Navigate to “File” in the upper left-hand corner and then select "Open Data Folder"
Step 2: Delete the “profiles” and the “templates” folders.
- This can be achieved by right-clicking on the folder and pressing “Delete.”
- Only delete the folders that you have backed up, and it will restore
Step 3: Copy the “profiles” folder and the “templates” folder from where you put them by right-clicking and pressing “Copy”
Step 4: Copy the folders into the Data Folder by right-clicking in the white space in the folder and selecting Paste.
- Each folder that you want to restore must be pasted
Step 5: Do the same procedure for the “Indicators” and “Experts” folders, which are located inside the MQL4 folder.
Note: Only delete the “Indicators” and “Experts” folders if you have backed them up and will be restoring them.
Step 6: Close MT4 and then reopen it. Everything that you restored should be on the platform now.
I hope this helps.
If you have any further concerns, please don't hesitate to contact us 24 hours a day. We're just an email, live chat, or phone call away.