Template Title: KYC – Further Info Required (only use if other templates are not suitable)
Subject: Sorry, we couldn’t approve your Fusion account yet.
Body:
Thank you for applying to join Fusion Markets. We have received your application and can’t wait for you to start. However, we require some more info from you to finalise your account, more specifically:
1. ID: Passport, driver’s license, birth certificate, or a valid government-issued ID card.
2. Proof of Address: Bank statement, utility bills (electricity, water, gas), residence permits containing the current address, lease or rental agreement.
3. Add/edit/remove depending on the situation
Ready to continue your verification journey? Head over to: https://fusionmarkets.com/hub/en/profile/verification
Unsure about what to upload? Our FAQ and Help section has got you covered: https://fusionmarkets.com/au/About-us/ID-documentation
Once you’ve uploaded the new documents online or through this email, we’ll promptly review your application so you can start trading. Should you have further concerns, please don’t hesitate to reach out 24 hours a day. We’re just an email, live chat or phone call away.